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Q. What is the Heavy Duty Club?
A. The Heavy Duty Club is a membership program that offers exclusive perks and rewards to Milwaukee tool users. Members can register warranty on this platform to manage their Milwaukee tools.
Q. How do I join the Heavy Duty Club?
A. Joining the Heavy Duty Club is free and easy. Just follow these 3 steps:
- 1. Go to the Milwaukee official website of your country, and click Sign Up
- 2. Fill out the required information to create your account
- 3. Complete the mobile OTP (one-time password) verification
Q. What is an OTP and why is it necessary?
A. An OTP (one-time password) is a security code sent to your registered mobile number to verify your identity when signing up. This helps protect your account from unauthorized access.
Q. Is there a fee to join the Heavy Duty Club?
A. No, Heavy Duty Club membership is completely free for all Milwaukee tool users. All the exclusive benefits are available at no cost.
Q. I would like to repair my tool which is still covered by warranty. How can I make a warranty claim?
A. To make a warranty claim, you can register your tool tool online. This save the need to provide proof of puchase and speed up your service process. Once registered, you can initiate your claim through your account and follow the steps to send in your tool for repair.
Q. Where can I find the serial number on my Milwaukee tool?
A. The serial number is a code printed on the product sticker or label on the tool itself.
Q. How Long are Milwaukee Warranties?
A. We provided different warranty periods for various products. Packout systems are not covered under our standard product warranty. Please refer to the warranty terms for details.
Q. Is it possible to purchase spare parts?
A. You can purchase parts from our service center nationwide. Please contact service center for more information.
Q. Can I bring in a product to the store for inspection and repair?
A. You can bring your Milwaukee tool to our authorized service centers for inspection and repair. Please contact the store in advance if you wish to bring a tool for check and repair
Q. Can parallel imported Milwaukee® products be repaired?
A. We do not service or repair Milwaukee products that were purchased through parallel import channels. We can only accept warranty and repair requests for products sold officially through authorzed dealers and online channels.